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It's difficult to overstate how disappointed I am with what has happened to what was meant to be a hassle-free present for a friend in Canada, bought by me from UK. Firstly, the parcel was addressed to me at the Canadian address despite me providing the correct recipient's name. Secondly, although I paid for speedy delivery, the item didn't arrive till well into January, much too late for Christmas. Finally although the order was clear that the item would be sent from the US to Canada, the fact that there would be a hefty Customs charge wasn't mentioned (I would have paid it). Instead I have the embarrassment of the charge being demanded from my friend. Some gift it's turned out to be - not even addressed to her; late; and very very poor value for money.
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