By raydh0808 on 07/25/2013
Bench shipped did not includes horsehead. A new bench with horsehead was shipped later, after I had to email a picture of defective bench and several calls to customer service. Customer service could never give me an answer about whether the company was going to replace bench or what. The day after my last call when they still could not tell me how they were going to correct the order, a new bench arrived in mail.